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Terms of Use

Springbot™ Services Agreement
Effective Date: July 2, 2025

PLEASE READ THIS SPRINGBOT SERVICES AGREEMENT (“AGREEMENT”) CAREFULLY. BY ACCEPTING THIS AGREEMENT OR USING THE SPRINGBOT SERVICE, YOU AGREE TO THE TERMS OF THIS AGREEMENT.

This Agreement is between NSB MARKETING, Inc. (“Springbot”), a South Carolina corporation headquartered at 677 King Street, 3rd Floor, Charleston, SC 29403, and either the individual who agrees online to accept this Agreement or the company or other entity on whose behalf the individual is agreeing to accept this Agreement (“you” or “your”).

1. Definitions

  • Services refers to the marketing automation software platform provided by Springbot.
  • Customer Data means data, content, and other material submitted, stored, or transmitted by you through the Services.
  • Springbot Data includes data generated by the Springbot platform, including insights, benchmarks, and anonymized usage statistics.
  • AI Features refers to Springbot’s AI or machine learning-enabled functionality.
  • Acceptable Use Policy means Springbot’s usage rules and content standards.
  • Beta Services refers to pre-release or experimental features or services.

2. Your Authority

If you are entering this Agreement on behalf of a company or other entity, you confirm that you have the legal authority to bind that entity to these terms.

3. Services Provided by Springbot

Springbot offers marketing automation for eCommerce merchants, including:

  • Website behavioral data collection
  • Data enhancement using public/third-party sources
  • Cross-platform data analysis
  • Email, social, and ad campaign execution
  • Onsite abandonment remarketing
  • AI-driven content and automation tools

Services are offered via tiered pricing. Some features may require additional terms. Integration with third-party platforms is supported.

4. Free Plan and Account Creation

Free accounts require a valid eCommerce URL and matching business email. Springbot may reject invalid registrations.

5. Subscription and Billing Terms

  • Monthly auto-renewing billing
  • Cancel anytime via cancellation form
  • Suspension after 60 days of non-payment
  • No overages; flexible plan changes
  • No refunds; discretionary credits only
  • All data deleted upon cancellation

6. AI and Beta Services Disclaimer

AI features are provided “as is.” You must review and verify outputs. Beta Services are experimental and may change or be removed.

7. Acceptable Limits and Use Restrictions

Unlimited features must be used reasonably. You may not:

  • Send unusually high email volumes
  • Scrape, harvest, or resell data
  • Upload third-party or purchased lists
  • Bypass usage limits or abuse systems

Violations may result in throttling or termination.

8. Customer Responsibilities

  • Update your Privacy Policy to reflect Springbot usage
  • Use data only for your business
  • Do not resell customer data
  • Comply with laws (e.g., CAN-SPAM)
  • No spam or purchased lists
  • Comply with the Acceptable Use Policy

9. Ownership and Rights

Springbot retains ownership of all IP. You are granted a limited license during the subscription period.

10. Use of Data

You grant Springbot the right to use Customer Data to:

  • Provide the service
  • Improve the platform and train AI
  • Produce anonymized benchmarks

Springbot does not disclose identifiable personal information without permission or legal basis.

11. Term, Termination, and Auto-Renewal

  • Agreement begins upon acceptance and renews monthly
  • Either party may terminate for breach
  • No refunds unless specified
  • Key sections survive termination

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